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Understanding Your Dental Insurance

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Dental insurance coverage can be difficult to understand. Taking the time to choose your plan, read through it carefully and ask questions can ensure that you not only have the best dental plan for your family’s needs, but it will help you maximize the benefits it offers each year. Most components of your dental insurance plan work like your medical insurance. Here is some help understanding the basics of dental insurance so that you can get the oral care you and your family need for a healthy, long-lasting smile:

Know Your Coverage

Most dental insurance plans offer a basic coverage of preventive dental care, which includes routine checkups/cleanings, gum disease prevention, as well as some maintenance care such as fillings and extractions. Many plans do not cover dental surgery, dentures or orthodontics so it is important to be aware of this if you are a patient in need of major restorative dental work. You will find that most dental plans only cover a portion of total costs of dental treatments in an attempt to offset your personal cost.

Know Your Expected Payment

Typically, your dental plan will require a co-pay and a deductible that must be met. A deductible is an out-of-pocket expense of a pre-agreed upon amount of money that you must pay before insurance companies pay for treatments and services. You must consider your plan’s deductible, co-pay and the amount of money that you must pay for dental procedures not covered under your plan when calculating your total cost of service.

Know Your Limitations

It is important to understand the limitations that each dental plan has in place. Such a limitation is a Waiting Period, or the required amount of time that a patient must wait between the start of your plan and the time you obtain major dental care such as crowns, bridges, etc. Another common limitation you may encounter is a restriction (or limit) on how many fillings, extractions, x-rays and cleanings you can have each year. Always ask for a clear explanation of the limitations your dental plan holds.

Know Your Plan Type

There are basically two types of dental plans to be aware of – PPO and HMO.

PPO (Preferred Provider Organization)

Dentists who belong to a PPO offer lower fees to patients. However, individuals belonging to a PPO must choose a dental provider from within a specific network of dentists. You can choose dentists outside of the provider network, but your co-pay will likely change.

HMO (Health Maintenance Organization)

Patients enrolled in HMO plans are required to choose a dentist from within the network. Patients who use dentists outside of the network are required to pay that dentist’s bill in full.

Know Which Plans Your Dentist Accepts
The staff of Mitzi Morris, DMD, PC proudly accepts dental insurance and they can file claims on your behalf, either by mail or electronically. There are many other terms commonly found in dental insurance policies that may need clarification, including capitation, reimbursement, and Flex Spending. Remember to rely on the professionals at your dental office to help you understand your entire insurance plan so that you can maximize your specific coverage. Taking advantage of the allotted preventative care coverage can save you from restorative dental work that may not be covered.

Posted on behalf of Mitzi D. Morris

1295 Hembree Rd, Suite B202
Roswell, GA 30076

Phone: 678-459-2990

Monday: 8:00 am - 5:00 pm
Tuesday: 7:00 am - 5:00 pm
Wednesday: 7:00 am - 5:00 pm
Thursday: 8:00 am - 5:00 pm
Friday: 8:00 am - 3:00 pm

Our Patient Reviews

Mitzi D. Morris, DMD, PC

4.8/ 5.0

Based on 44 reviews

  • Dr. Morris is an excellent dentist. Her ability to relate to her patients makes her a stand-out amongst those in her profession. She practices dentistry with superior technique and care. Her staff is friendly, helpful, and accommodating. I feel she hires only the best! One special mention: I suffer from panic attacks at times- along with claustrophobia. Dr. Morris is the first dentist I have ever had who helped calm my fears. Thus, my experience exceeded expectations! Great service!

    Cathy Q
  • Definitely would recommend Dr. Morris to anyone. She has been my dentist for over 8 years! Dr. Morris is extremely personable and is serious about the completing the best care possible. Great established dental team! Very accommodating to your schedule.

    Kelly T
  • Great and very educational experience. Compared to my last two dentists this experience blows them both out of the water. The staff is very friendly, and very helpful. I had to go in for a total of four visits a few weeks apart from each other. They made me feel very comfortable the entire time and kept making sure I was pleased. Getting a deep cleaning went very smoothly. It was also brought to my attention that the way I was flossing was incorrect. And have since changed methods. I worked specifically with Dr. Morris. She was very nice, and took the time to explain things. Which is a huge plus for me. Dr. Morris and the staff members worked effortlessly together. I was comfortable enough to sit back and relax, strangely enough, while having cavities drilled and fillings put in. Billing and scheduling appointments, as well as follow up for confirmation of upcoming appointments was very easy. I will say my favorite part of the experience was how friendly of an environment the staff has created. That alone is deserving of a 5 star review, and the rest is honestly icing on the cake. I highly recommend this practice on all fronts and will continue using them!

    Eric F
  • I transferred from a long-term and very good relationship with my former dentist because of a move, and I was a little apprehensive about a new dentist. Dr. Morris has been great. She is friendly, patient-concerned and the office is new, comfortable and clean. Everyone seems to enjoy working there. I feel like I'm in good hands!

    Christopher P
  • Dr. Morris and her staff are very professional. Additionally, she as well as her staff have an excellent "bedside manner." The office is new and well equipped. If one has an appointment and an earlier one opens up, Dr. Morris offers it to her patients as she did with my last appointment.

    David G
  • I have never met a staff so nice and charming. This staff will make you feel comfortable and relaxed in Dr. Morris's Spa like office and everyone is professional and approachable too. Andrea R. explained the process of my appointment and procedures and is definitely a highly-educated and thorough dental hygenist -- SHE IS A ROCKSTAR. I'm so glad that Dr. Morris and her dental team have been my "go-to" for the last 5 years, and I wont be going anywhere else! Overall - A++ Dr. Morris...highly recommended to my family and friends!!!

    Adam O
  • I've been a patient of Dr. Mitzi Morris for many years, and recommend her without reservation. The office is modern. clean and spacious. The staff has always been welcoming and very helpful. And the women who work for her as dental technicians are fantastic; they do a professional and effective deep cleaning, but with a careful, gentle touch. It is clear to me that Dr. Morris reads her professional journals and upgrades her practice to stay very current with the latest best practices in dentistry. (I have had some dentists who stopped updating their practices after leaving dental school!) With Dr. Morris you can count on receiving the very latest dental technology. Her prices are very fair, and I have never been surprised by an unexpected cost or had problems with insurance not covering services rendered.

    Bruce C
  • I have never experienced an office so down to earth, so outgoing and so willing to satisfy. If you've grown to dread the dentist then lay down your sword and give this office a shot.

    Marc Mamane

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Office Hours

Monday: 8:00 am - 5:00 pm
Tuesday: 7:00 am - 5:00 pm
Wednesday: 7:00 am - 5:00 pm
Thursday: 8:00 am - 5:00 pm
Friday: 8:00 am - 3:00 pm

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1295 Hembree Rd, Suite B202
Roswell, GA 30076

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